Quality

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Policy Statement
It is the policy of Kimberly-Clark to design, manufacture and deliver products which meet or exceed customer expectations for quality, performance and value. 

Kimberly-Clark requires high quality for all purchased materials, products and services that consistently meet customer’s and consumer’s needs, perform as intended and are safe for their intended use. 

It is the intent of this policy to: 
  • Design, manufacture, and deliver products that meet all regulatory requirements and meet or exceed expectations for quality, performance, and value for all our consumers.
  • Procure materials, products, and services which are of the required quality.
  • Establish management systems which promote continuous improvement of processes, products, and services and which ensure compliance with applicable laws and regulations.

Our Quality Policy describes the principles that everyone in Kimberly-Clark follows, wherever they are in the world.

Our suppliers directly share in the responsibility to ensure that the highest degree of focus is taken to meet or exceed all specified safety, regulatory, and quality requirements. Product, packaging, raw material, and/or service specifications and quality requirements may be defined in a supply agreement and a quality agreement as agreed by a Kimberly-Clark company and its external supplier.